Outlook 2007 Has Folders Disappear and Reappear

Discussion in 'Exchange Server Questions' started by Mike B., Aug 26, 2009.

  1. Mike B.

    Mike B.

    Guest
    I have a user running Outlook 2007. This user has a very large mailbox and

    is in cache mode. He has alot and I mean alot of folders. He just started

    to notice the folders go missing. Then if he restarts Outlook a few times,

    the folders come back. I can connect to his mailbox from my Outlook 2007

    client and the folders are there. Backups have the folders being listed and

    backed up. Any thoughts??
  2. Mark Arnold [MVP]

    Mark Arnold [MVP]

    Guest
    On Wed, 26 Aug 2009 13:15:01 -0700, Mike B.

    <MikeB@discussions.microsoft.com> wrote:


    > I have a user running Outlook 2007. This user has a very large mailbox and
    > is in cache mode. He has alot and I mean alot of folders. He just started
    > to notice the folders go missing. Then if he restarts Outlook a few times,
    > the folders come back. I can connect to his mailbox from my Outlook 2007
    > client and the folders are there. Backups have the folders being listed and
    > backed up. Any thoughts??


    It's not going to be anything to do with the Exchange server. How big

    is the OST and how many, exactly, folders has he got?
  3. Mike B.

    Mike B.

    Guest
    I don't have the machine right now, but I woudl say it is near 7GB in size.

    We migrated him from 3 Notes mailfiles to one Exchange. Had no problems

    with performance. Only this issue. I agree it has more to do with his

    client than his mailbox.

    "Mark Arnold [MVP]" wrote:


    > On Wed, 26 Aug 2009 13:15:01 -0700, Mike B.
    > <MikeB@discussions.microsoft.com> wrote:
    >
    > >I have a user running Outlook 2007. This user has a very large mailbox and
    > >is in cache mode. He has alot and I mean alot of folders. He just started
    > >to notice the folders go missing. Then if he restarts Outlook a few times,
    > >the folders come back. I can connect to his mailbox from my Outlook 2007
    > >client and the folders are there. Backups have the folders being listed and
    > >backed up. Any thoughts??


    > It's not going to be anything to do with the Exchange server. How big
    > is the OST and how many, exactly, folders has he got?
    >

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