1. Here's a thread that needs an answer: Send/Recieve hangup

Outlook 2007 won't open with icon in sys tray

Discussion in 'Using Outlook' started by Redlinkhauer, Aug 30, 2009.

  1. Redlinkhauer

    Redlinkhauer

    Member
    Good Morning, and thanks in advance for your help!!




    I found another thread talking about that grey icon that appears and stays shortly after shutting Outlook 2007 down.




    For my machine, it shows, and about 50% of the time it does not go away, and while it is present, Outlook 2007 will not open.




    Outlook shows in the Task Manager when this happens.


    If I end process on Outlook from the task manager, the icon will disappear when I hover over it.


    Once the process is ended in Task Manager, then I am able to open Outlook.




    Windows XP SP3, Outlook 2007 (office 2k7 pro)




    Red Linkhauer


    Pittsburgh, Pa
     
  2. neo [mvp outlook]

    neo [mvp outlook]

    Guest
    The gray icon just means that you have some 3rd party application that isn't

    playing nice with Outlook. You have to find that 3rd party application and

    update (or uninstall) it so that Outlook works better.

    "Redlinkhauer" <Redlinkhauer.3xqayy@invalid> wrote in message

    news:Redlinkhauer.3xqayy@invalid...

    Good Morning, and thanks in advance for your help!!

    I found another thread talking about that grey icon that appears and

    stays shortly after shutting Outlook 2007 down.

    For my machine, it shows, and about 50% of the time it does not go

    away, and while it is present, Outlook 2007 will not open.

    Outlook shows in the Task Manager when this happens.

    If I end process on Outlook from the task manager, the icon will

    disappear when I hover over it.

    Once the process is ended in Task Manager, then I am able to open

    Outlook.

    Windows XP SP3, Outlook 2007 (office 2k7 pro)

    Red Linkhauer

    Pittsburgh, Pa

    Redlinkhauer

     
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