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Outlook 2007 Calendar - the expiration date and time have passed

Discussion in 'Using Outlook' started by Dan_Solo, Sep 9, 2009.

  1. Dan_Solo

    Dan_Solo

    Guest
    Several staff members receive the error message 'The expiration date and time

    for this message have passed.' when trying to update an existing meeting in a

    calendar. It can be a one-off meeting or a series of meetings.

    PA's are mainly the affected group of users (I suppose they have a lot of

    meetings to arrange) and, as most here will know, that means we get to hear

    about it, and our current lack of a solution, quite a lot!

    I can't see any mention of a reason for this on the microsoft sites so far

    and am at a loss to explain why a meeting which hasn't even occured yet could

    have expired and cause issues for the userbase.

    Please can anyone help?

    Thanks

     
  2. Amit

    Amit

    Guest
    Possible Causes

    ============

    3rd party addins in Outlook,

    Any CDO application interacting with Meetings.

    Resolution

    We followed these steps to resolve the issue.

    ==============================

    Go to Tools|Options|Other|Advanced Options|Show Developer tab in the ribbon.

    Check that box.

    Open that meeting.

    Go to "Developer" tab.

    Click on Design this Form

    We get all fields to edit that Form.

    Click on the "All Fields" tab

    In the drop down box select "All Mail Fields"

    Find the "Expires" Field and found the date next to it.

    Remove the date from there and type None.

    Click on the Save button on the top of the page.

    After testing we will be able to make changes/updates to the meeting.

    ============================================

    Hope this assists you. This resolution will fix current meetings only. It is

    really difficult to find the root cause of the issue because the meetings

    will be already stamped with the expiration date.

    "Dan_Solo" wrote:


    > Several staff members receive the error message 'The expiration date and time
    > for this message have passed.' when trying to update an existing meeting in a
    > calendar. It can be a one-off meeting or a series of meetings.

    > PA's are mainly the affected group of users (I suppose they have a lot of
    > meetings to arrange) and, as most here will know, that means we get to hear
    > about it, and our current lack of a solution, quite a lot!

    > I can't see any mention of a reason for this on the microsoft sites so far
    > and am at a loss to explain why a meeting which hasn't even occured yet could
    > have expired and cause issues for the userbase.

    > Please can anyone help?

    > Thanks
    >


     
  3. Dan_Solo

    Dan_Solo

    Guest
    RE: Outlook 2007 Calendar - the expiration date and time have pass

    Thanks, I shall give that a go the next time the problem crops up and let you

    know if it worked.

    Thanks again.

    "Amit" wrote:


    > Possible Causes
    > ============
    > 3rd party addins in Outlook,

    > Any CDO application interacting with Meetings.

    > Resolution

    > We followed these steps to resolve the issue.

    > ==============================

    > Go to Tools|Options|Other|Advanced Options|Show Developer tab in the ribbon.

    > Check that box.

    > Open that meeting.

    > Go to "Developer" tab.

    > Click on Design this Form

    > We get all fields to edit that Form.

    > Click on the "All Fields" tab

    > In the drop down box select "All Mail Fields"

    > Find the "Expires" Field and found the date next to it.

    > Remove the date from there and type None.

    > Click on the Save button on the top of the page.

    > After testing we will be able to make changes/updates to the meeting.

    > ============================================

    > Hope this assists you. This resolution will fix current meetings only. It is
    > really difficult to find the root cause of the issue because the meetings
    > will be already stamped with the expiration date.

    > "Dan_Solo" wrote:
    >
    > > Several staff members receive the error message 'The expiration date and time
    > > for this message have passed.' when trying to update an existing meeting in a
    > > calendar. It can be a one-off meeting or a series of meetings.
    > > PA's are mainly the affected group of users (I suppose they have a lot of
    > > meetings to arrange) and, as most here will know, that means we get to hear
    > > about it, and our current lack of a solution, quite a lot!
    > > I can't see any mention of a reason for this on the microsoft sites so far
    > > and am at a loss to explain why a meeting which hasn't even occured yet could
    > > have expired and cause issues for the userbase.
    > > Please can anyone help?
    > > Thanks
    > >


     
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