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Does not support printing

Discussion in 'Using Outlook' started by Robert k, Sep 23, 2009.

  1. Robert k

    Robert k

    Guest
    Recently upgraded several of our networked XP computers to Office 2007 from

    Office 2003. If an email has an Omni Form attachment, the user is now

    unable to print the email message and receives the following error message:

    One or more of the items you tried to print does not support printing and

    was not printed.

    When we ran Outlook 2003, this was not a problem and this only happens with

    Omni Form attachments and only for networked computers.

    Your help will be greatly appreciated. Thanks,

    Robert k
     
  2. Sue Mosher [MVP]

    Sue Mosher [MVP]

    Guest
    This doesn't sound like an Outlook problem? Does the message print OK if you

    don't print the attachment? Can the attachment be saved and printed by itself

    from Windows Explorer? Have you tried reinstalling the Omni Form software to

    repair what appear to be a broken file type association?

    Sue Mosher,

    "Robert k" wrote:


    > Recently upgraded several of our networked XP computers to Office 2007 from
    > Office 2003. If an email has an Omni Form attachment, the user is now
    > unable to print the email message and receives the following error message:

    > One or more of the items you tried to print does not support printing and
    > was not printed.

    > When we ran Outlook 2003, this was not a problem and this only happens with
    > Omni Form attachments and only for networked computers.

    > Your help will be greatly appreciated. Thanks,

    > > Robert k
     

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