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E-mails are not being delivered to hotmail accounts

Discussion in 'Using Outlook' started by Leandro Segura, Jan 25, 2010.

  1. Leandro Segura

    Leandro Segura

    Guest
    Hello, My name is Leandro Segura and i work at Lincoln, The international

    School of Buenos Aires. We are having this problem for the last two or three

    weeks. E-mails are not being delivered, but they move out of our server, and

    no bounce back messages come back. i'm sure hotmail is blocking my domain

    (@lincoln.edu.ar) but i can't understand why, we are a school and we need to

    e-mail parents with hotmails accounts.

    Please help!!!
  2. Brian Tillman

    Brian Tillman

    Senior Member


    I think it would be unusual for Hotmail to block a domain and not respond with an appeal describing how to unblock a domain, because I have seen the response that gets sent when that happens, but I suppose it's possible. I'd recommend you visit this web site and fill out the form mentioned there: http://windowslivehelp.com/solution...-windows-live-hotmail-for-policy-reasons.aspx
  3. VanguardLH

    VanguardLH

    Guest
    Leandro Segura wrote:


    > E-mails are not being delivered, but they move out of our server, and
    > no bounce back messages come back. i'm sure hotmail is blocking my domain
    > (@lincoln.edu.ar) but i can't understand why, we are a school and we need to
    > e-mail parents with hotmails accounts.


    We can do nothing about what Microsoft does regarding the management of

    their mail service. We are users here just like you.

    What is Usenet:

    http://en.wikipedia.org/wiki/Usenet

    http://en.wikipedia.org/wiki/Newsgroups

    http://www.masonicinfo.com/newsgroups.htm

    http://www.mcfedries.com/Ramblings/usenet-primer.asp

    If your mail server or domain was blacklisted at Hotmail, you would get back

    an NDR (non-delivery report) e-mail stating that your e-mail was rejected.

    The typical NDR that you get back says:

    550 SC-004 Mail rejected by Windows Live Hotmail for policy reasons. A

    block has been placed against your IP address because we have received

    complaints concerning mail coming from that IP address. If you are not an

    email/network admin please contact your E-mail/Internet Service Provider

    for help. Email/network admins, we recommend enrolling in our Junk E-Mail

    Reporting Program (JMRP), a free program intended to help senders remove

    unwanted recipients from their e-mail list: http://postmaster.live.com

    It is then up to whomever is your e-mail provider to work with Microsoft to

    get off of Hotmail's blacklist. Sometimes Microsoft realizes they screwed

    up their filtering and will fix it on their own. However, as the user, all

    you can do is wait until Hotmail is longer blocking your mail server (or

    until your e-mail provider is no longer a major spam source).

    You will have to contact your own e-mail provider to tell them about the

    problem. Only they can coordinate with Hotmail regarding any filtering of

    e-mails coming from their domain. You might also contact your own mail

    administrator or IT folks to inquire how [in]effective is their outbound

    spam filtering.

    http://www.senderbase.org/senderbase_queries/detaildomain?search_string=lincoln.edu.ar

    The volume of e-mails from your domain is huge (equivalent to many

    university campuses). http://www.lincoln.edu.ar/about/index.html lists some

    stats about your school. If the enrollment count is accurate (at just 884

    students), your tiny school is generating a hell of a lot of e-mail traffic.
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