Garbled incoming e-mails in Outlook 2003

Discussion in 'Using Outlook' started by Dan Schultz, Feb 1, 2010.

  1. Dan Schultz

    Dan Schultz

    Guest
    About xix months ago I noticed an intermittent problem with my incoming

    e-mails. Some would arrive with blank "To" fields, blank Subject lines, and

    a bunch of data that showed the body of the e-mail did not arrive completely.

    It's getting worse. My e-mail is hosted by Network Solutions. Their

    webmail works fine; the e-mails just can't seem to get from them to Outlook

    2003 in one piece all the time. The problem happens whether I go through my

    Cox Communicatitons cable modem or my ATT Laplink Cart. Is the problem with

    Outlook? Should I run "detect and repair." Should I reinstall? If I do

    reinstall, I do I make sure all my Outlook subfolders, etc. will be restored?

    Any help would be appreciated.

    Thank you.

    Dan
     
  2. neo

    neo

    Guest
    The only time I have seen what you describe is when the sender sets the

    message encoding to "User Defined". If the sender sets this correctly to

    their region (e.g. Western European) then all is well. You can tell if this

    is the case by look at the header of the message as it will state the

    content type.

    /neo

    PS - reinstalling will not fix. the sender must switch to a different

    encoding type.

    "Dan Schultz" <DanSchultz@discussions.microsoft.com> wrote in message

    news:CA0BF0ED-A0B0-4037-95EA-7C4EAEF0159F@microsoft.com...
    > About xix months ago I noticed an intermittent problem with my incoming
    > e-mails. Some would arrive with blank "To" fields, blank Subject lines,
    > and
    > a bunch of data that showed the body of the e-mail did not arrive
    > completely.
    > It's getting worse. My e-mail is hosted by Network Solutions. Their
    > webmail works fine; the e-mails just can't seem to get from them to
    > Outlook
    > 2003 in one piece all the time. The problem happens whether I go through
    > my
    > Cox Communicatitons cable modem or my ATT Laplink Cart. Is the problem
    > with
    > Outlook? Should I run "detect and repair." Should I reinstall? If I do
    > reinstall, I do I make sure all my Outlook subfolders, etc. will be
    > restored?
    > Any help would be appreciated.
    > Thank you.
    > Dan
    >
     

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