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Cannot open a link sent to me in email

Discussion in 'Using Outlook' started by soccerman1958, Feb 2, 2010.

  1. soccerman1958

    soccerman1958

    Guest
    Hi

    First time here. I cannot open any link sent to me in an email, whether it

    is a URL, or a click here, or a picture button link. Using Outlook 2003 any

    time I click on a link it just opens a box called Locate Link Browser and it

    just shows all my folders. I don't know what this means. I cannot even open

    any links from the help popups on the right side of the Outlook page.

    Thanks for help

    Phil
  2. Brian Tillman

    Brian Tillman

    Senior Member
    "soccerman1958" <soccerman1958@discussions.microsoft.com> wrote in message

    news:797506AE-9E4E-4DB3-AFB8-40C70F02456A@microsoft.com...


    > First time here. I cannot open any link sent to me in an email, whether it
    > is a URL, or a click here, or a picture button link. Using Outlook 2003 any
    > time I click on a link it just opens a box called Locate Link Browser and it
    > just shows all my folders. I don't know what this means. I cannot even open
    > any links from the help popups on the right side of the Outlook page.


    See this: http://www.slipstick.com/problems/firefox.htm

    --
  3. soccerman1958

    soccerman1958

    Guest
    Hi. Thanks for post. I went to the link and I did the following to reset IE

    as default:

    "If you don't have Firefox installed, the steps are the same to fix the

    problem. You can also try resetting Internet Explorer as the default. Look in

    IE's Tools, Internet Options, Programs tab and click the Reset Web Options

    button."

    However, the solution steps 1 through 9 I could not do in Internet Explorer

    (at least, not in version 6.0.2900) because there is no Folder Options under

    tools.

    Worst thing is that I seem to have reset my email from Outlook to Outlook

    Express, because all I have is one message in the inbox and all other

    messages are gone, and it's asking me to reset my POP3 server etc.

    Things seem to be getting screwed up more. Now I have no email at all. Can

    you help further please?

    Thanks

    Phil

    "" wrote:


    > "soccerman1958" <soccerman1958@discussions.microsoft.com> wrote in message
    > news:797506AE-9E4E-4DB3-AFB8-40C70F02456A@microsoft.com...
    >
    > > First time here. I cannot open any link sent to me in an email, whether it
    > > is a URL, or a click here, or a picture button link. Using Outlook 2003 any
    > > time I click on a link it just opens a box called Locate Link Browser and it
    > > just shows all my folders. I don't know what this means. I cannot even open
    > > any links from the help popups on the right side of the Outlook page.


    > See this: http://www.slipstick.com/problems/firefox.htm
    > >

    > .
    >
  4. soccerman1958

    soccerman1958

    Guest
    Hi

    Regarding my second post, I have been able to switch back to Outlook as my

    email, but when I try to open it, it asks me to create a profile. If I cancel

    out of that it tells me the server is not available. I have no idea what to

    do; can someone help please?

    "soccerman1958" wrote:


    > Hi. Thanks for post. I went to the link and I did the following to reset IE
    > as default:
    > "If you don't have Firefox installed, the steps are the same to fix the
    > problem. You can also try resetting Internet Explorer as the default. Look in
    > IE's Tools, Internet Options, Programs tab and click the Reset Web Options
    > button."

    > However, the solution steps 1 through 9 I could not do in Internet Explorer
    > (at least, not in version 6.0.2900) because there is no Folder Options under
    > tools.

    > Worst thing is that I seem to have reset my email from Outlook to Outlook
    > Express, because all I have is one message in the inbox and all other
    > messages are gone, and it's asking me to reset my POP3 server etc.
    > Things seem to be getting screwed up more. Now I have no email at all. Can
    > you help further please?
    > Thanks
    > Phil

    > "" wrote:
    >
    > > "soccerman1958" <soccerman1958@discussions.microsoft.com> wrote in message
    > > news:797506AE-9E4E-4DB3-AFB8-40C70F02456A@microsoft.com...
    > >
    > > > First time here. I cannot open any link sent to me in an email, whether it
    > > > is a URL, or a click here, or a picture button link. Using Outlook 2003 any
    > > > time I click on a link it just opens a box called Locate Link Browser and it
    > > > just shows all my folders. I don't know what this means. I cannot even open
    > > > any links from the help popups on the right side of the Outlook page.

    > > See this: http://www.slipstick.com/problems/firefox.htm
    > > > >

    > > .
    > >
  5. soccerman1958

    soccerman1958

    Guest
    OK. I have now sorted some of it out but not all. I realized that the

    instructions Brian sent me to should have been done from My Computer in XP

    (not Internet Explorer!!) so I followed the steps 1 through 9 from there

    except at step 9 I could only find an entry that said "HyperText Transfer

    Protocol with Privacy" nothing about "and FTP."

    Also, in the HTTP edit file type window, the application used to perform

    action box reads the following: "C:\Program Files\Internet

    Explorer\iexplore.exe" -nohome %1 and this may or may not be correct. The DDE

    message field is always empty.

    Also the Use DDE check box keeps checking itself after I delete it. I notice

    that after making any changes, the Apply box is always grayed out, so all I

    can do is OK, OK.

    The big problem now is that I called my ISP and the guy said that instead of

    a POP3 server, the business with looking for a profile when I try to open

    Outlook means that it is looking for an IMAP server, as if I were connected

    to a company mail server. He said he could not help me further when I asked

    if he could reset the POP3 info; he said it was now a problem with the

    software (Outlook 2003 on XP) and I should come back here for help. Please. I

    can't be without my emails.

    "soccerman1958" wrote:


    > Hi
    > Regarding my second post, I have been able to switch back to Outlook as my
    > email, but when I try to open it, it asks me to create a profile. If I cancel
    > out of that it tells me the server is not available. I have no idea what to
    > do; can someone help please?

    > "soccerman1958" wrote:
    >
    > > Hi. Thanks for post. I went to the link and I did the following to reset IE
    > > as default:
    > > "If you don't have Firefox installed, the steps are the same to fix the
    > > problem. You can also try resetting Internet Explorer as the default. Look in
    > > IE's Tools, Internet Options, Programs tab and click the Reset Web Options
    > > button."
    > > However, the solution steps 1 through 9 I could not do in Internet Explorer
    > > (at least, not in version 6.0.2900) because there is no Folder Options under
    > > tools.
    > > Worst thing is that I seem to have reset my email from Outlook to Outlook
    > > Express, because all I have is one message in the inbox and all other
    > > messages are gone, and it's asking me to reset my POP3 server etc.
    > > Things seem to be getting screwed up more. Now I have no email at all. Can
    > > you help further please?
    > > Thanks
    > > Phil
    > > "" wrote:
    > >
    > > > "soccerman1958" <soccerman1958@discussions.microsoft.com> wrote in message
    > > > news:797506AE-9E4E-4DB3-AFB8-40C70F02456A@microsoft.com...
    > > > > > First time here. I cannot open any link sent to me in an email, whether it
    > > > > is a URL, or a click here, or a picture button link. Using Outlook 2003 any
    > > > > time I click on a link it just opens a box called Locate Link Browser and it
    > > > > just shows all my folders. I don't know what this means. I cannot even open
    > > > > any links from the help popups on the right side of the Outlook page.
    > > > > See this: http://www.slipstick.com/problems/firefox.htm
    > > > > > >

    > > > > .
    > > >
  6. soccerman1958

    soccerman1958

    Guest
    Because this thread has now changed to an apparent software issue with

    outlook, and because I have made so many entries here correcting things, I

    thought it better to close this thread (after doing some of the things

    suggested in Brian's link) and open another more germane to the current

    issue. Thanks.

    "soccerman1958" wrote:


    > Hi
    > Regarding my second post, I have been able to switch back to Outlook as my
    > email, but when I try to open it, it asks me to create a profile. If I cancel
    > out of that it tells me the server is not available. I have no idea what to
    > do; can someone help please?

    > "soccerman1958" wrote:
    >
    > > Hi. Thanks for post. I went to the link and I did the following to reset IE
    > > as default:
    > > "If you don't have Firefox installed, the steps are the same to fix the
    > > problem. You can also try resetting Internet Explorer as the default. Look in
    > > IE's Tools, Internet Options, Programs tab and click the Reset Web Options
    > > button."
    > > However, the solution steps 1 through 9 I could not do in Internet Explorer
    > > (at least, not in version 6.0.2900) because there is no Folder Options under
    > > tools.
    > > Worst thing is that I seem to have reset my email from Outlook to Outlook
    > > Express, because all I have is one message in the inbox and all other
    > > messages are gone, and it's asking me to reset my POP3 server etc.
    > > Things seem to be getting screwed up more. Now I have no email at all. Can
    > > you help further please?
    > > Thanks
    > > Phil
    > > "" wrote:
    > >
    > > > "soccerman1958" <soccerman1958@discussions.microsoft.com> wrote in message
    > > > news:797506AE-9E4E-4DB3-AFB8-40C70F02456A@microsoft.com...
    > > > > > First time here. I cannot open any link sent to me in an email, whether it
    > > > > is a URL, or a click here, or a picture button link. Using Outlook 2003 any
    > > > > time I click on a link it just opens a box called Locate Link Browser and it
    > > > > just shows all my folders. I don't know what this means. I cannot even open
    > > > > any links from the help popups on the right side of the Outlook page.
    > > > > See this: http://www.slipstick.com/problems/firefox.htm
    > > > > > >

    > > > > .
    > > >

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