Can't find existing users!

Discussion in 'Exchange Server Questions' started by Brion, Apr 12, 2010.

  1. Brion

    Brion

    Guest
    Having a little problem in Exchange Management Console. When I try to

    create a new mailbox for an existing user, I cannot find the user! Not sure

    if this has anything to do with it or not, but when I open the window to

    select the existing user, I get a message saying "The number of objects

    found exceeds the maximum allowed (10000 objects). Please refine your

    search." So I choose to modify the Recipient Picker Scope, and drill down

    to the specific OU that the user belongs to, and it still can't find the

    user. It can find some users, but not others. I thought that the above

    error message might have something to do with it, so I followed the steps as

    per http://support.microsoft.com/kb/259987 , but that did not do anything.

    Does anyone have any suggestions?

    Thanks!
     
  2. Rich Matheisen [MVP]

    Rich Matheisen [MVP]

    Guest
    On Mon, 12 Apr 2010 12:04:25 -0400, "Brion" <blah@blah.com> wrote:


    > Having a little problem in Exchange Management Console. When I try to
    > create a new mailbox for an existing user, I cannot find the user! Not sure
    > if this has anything to do with it or not, but when I open the window to
    > select the existing user, I get a message saying "The number of objects
    > found exceeds the maximum allowed (10000 objects). Please refine your
    > search." So I choose to modify the Recipient Picker Scope, and drill down
    > to the specific OU that the user belongs to, and it still can't find the
    > user. It can find some users, but not others. I thought that the above
    > error message might have something to do with it, so I followed the steps as
    > per http://support.microsoft.com/kb/259987 , but that did not do anything.
    > Does anyone have any suggestions?


    Do you know the sAMAccountname? Type that into the "Find" edit box.

    Set the scope to the root of the domain. You can enter the data and

    click "Find" before the UI fininshes loading the list.

    -
    Rich Matheisen

     

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