Do you have the following folder:
C:\Program Files\Common Files\System\MSMAPI\<LANGID>
C:\Program Files (x86)\Common Files\System\MSMAPI\<LANGID>
Just so you know, "program files" is where 64bit applications install and
"program files (x86)" is where 32-bit applications install into. So if you
see a MSMAPI32.DLL file sitting under the "program files (x86)" area, rename
it to something like MSMAPI32.DLL.ORIGINAL. Then go to programs applet in
control panel and do a repair installation of Office 2003/Outlook 2003.
You shouldn't find a MSMAPI folder under "Program Files". If you do, it
means you have something installed that included 64bit MAPI support.
Microsoft Office 2010 is the first version of Microsoft Office to ship in
Other than that, don't forget to apply the Service Pack 3 for Office 2003
and all required security updates offered by Windows Update.
"ELITE Video" <ELITEVideo@discussions.microsoft.com> wrote in message
>I just purchased a new laptop and I am trying to install my Office 2003
> software. Word and Excel open fine but when I click on Outlook I get the
> following message.
> Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong
> version. This could have been caused by installing other messaging
> Please reinstall Outlook.
> I tried reinstalling but I get the same error. I am running windows 7 on a
> core i7 64 bit processor. What can I do to get this up and running? I
> think there is any messaging softwareinstalled.
> Thanks for any input