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Outlook 2003 ERROR MAPI32.DLL is Corrupt

Discussion in 'Using Outlook' started by ELITE Video, May 3, 2010.

  1. ELITE Video

    ELITE Video

    Guest
    I just purchased a new laptop and I am trying to install my Office 2003

    software. Word and Excel open fine but when I click on Outlook I get the

    following message.

    Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong

    version. This could have been caused by installing other messaging software.

    Please reinstall Outlook.

    I tried reinstalling but I get the same error. I am running windows 7 on a

    core i7 64 bit processor. What can I do to get this up and running? I don't

    think there is any messaging softwareinstalled.

    Thanks for any input

    Cole
     
  2. neo

    neo

    Guest
    Easy check...

    Do you have the following folder:

    C:\Program Files\Common Files\System\MSMAPI\<LANGID
    or

    C:\Program Files (x86)\Common Files\System\MSMAPI\<LANGID
    Just so you know, "program files" is where 64bit applications install and

    "program files (x86)" is where 32-bit applications install into. So if you

    see a MSMAPI32.DLL file sitting under the "program files (x86)" area, rename

    it to something like MSMAPI32.DLL.ORIGINAL. Then go to programs applet in

    control panel and do a repair installation of Office 2003/Outlook 2003.

    You shouldn't find a MSMAPI folder under "Program Files". If you do, it

    means you have something installed that included 64bit MAPI support.

    Microsoft Office 2010 is the first version of Microsoft Office to ship in

    64bits.

    Other than that, don't forget to apply the Service Pack 3 for Office 2003

    and all required security updates offered by Windows Update.

    "ELITE Video" <ELITEVideo@discussions.microsoft.com> wrote in message

    news:39AF85D8-786C-4A66-96D2-C7C9B4439E13@microsoft.com...
    > I just purchased a new laptop and I am trying to install my Office 2003
    > software. Word and Excel open fine but when I click on Outlook I get the
    > following message.

    > Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong
    > version. This could have been caused by installing other messaging
    > software.
    > Please reinstall Outlook.

    > I tried reinstalling but I get the same error. I am running windows 7 on a
    > core i7 64 bit processor. What can I do to get this up and running? I
    > don't
    > think there is any messaging softwareinstalled.

    > Thanks for any input

    > Cole
     
  3. ELITE Video

    ELITE Video

    Guest
    Thanks for the reply Neo, that did the trick.

    "neo" wrote:


    > Easy check...

    > Do you have the following folder:

    > C:\Program Files\Common Files\System\MSMAPI\<LANGID
    > or

    > C:\Program Files (x86)\Common Files\System\MSMAPI\<LANGID
    > Just so you know, "program files" is where 64bit applications install and
    > "program files (x86)" is where 32-bit applications install into. So if you
    > see a MSMAPI32.DLL file sitting under the "program files (x86)" area, rename
    > it to something like MSMAPI32.DLL.ORIGINAL. Then go to programs applet in
    > control panel and do a repair installation of Office 2003/Outlook 2003.

    > You shouldn't find a MSMAPI folder under "Program Files". If you do, it
    > means you have something installed that included 64bit MAPI support.
    > Microsoft Office 2010 is the first version of Microsoft Office to ship in
    > 64bits.

    > Other than that, don't forget to apply the Service Pack 3 for Office 2003
    > and all required security updates offered by Windows Update.

    > "ELITE Video" <ELITEVideo@discussions.microsoft.com> wrote in message
    > news:39AF85D8-786C-4A66-96D2-C7C9B4439E13@microsoft.com...
    > >I just purchased a new laptop and I am trying to install my Office 2003
    > > software. Word and Excel open fine but when I click on Outlook I get the
    > > following message.
    > > Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong
    > > version. This could have been caused by installing other messaging
    > > software.
    > > Please reinstall Outlook.
    > > I tried reinstalling but I get the same error. I am running windows 7 on a
    > > core i7 64 bit processor. What can I do to get this up and running? I
    > > don't
    > > think there is any messaging softwareinstalled.
    > > Thanks for any input
    > > Cole


    > .
    >
     
  4. ELITE Video

    ELITE Video

    Guest
    OK, I spoke to soon. I shut down for a while and booted back up and now I get

    the same error. I went through the steps again and it is back up but will I

    have to do this everytime I shutdown?

    "neo" wrote:


    > Easy check...

    > Do you have the following folder:

    > C:\Program Files\Common Files\System\MSMAPI\<LANGID
    > or

    > C:\Program Files (x86)\Common Files\System\MSMAPI\<LANGID
    > Just so you know, "program files" is where 64bit applications install and
    > "program files (x86)" is where 32-bit applications install into. So if you
    > see a MSMAPI32.DLL file sitting under the "program files (x86)" area, rename
    > it to something like MSMAPI32.DLL.ORIGINAL. Then go to programs applet in
    > control panel and do a repair installation of Office 2003/Outlook 2003.

    > You shouldn't find a MSMAPI folder under "Program Files". If you do, it
    > means you have something installed that included 64bit MAPI support.
    > Microsoft Office 2010 is the first version of Microsoft Office to ship in
    > 64bits.

    > Other than that, don't forget to apply the Service Pack 3 for Office 2003
    > and all required security updates offered by Windows Update.

    > "ELITE Video" <ELITEVideo@discussions.microsoft.com> wrote in message
    > news:39AF85D8-786C-4A66-96D2-C7C9B4439E13@microsoft.com...
    > >I just purchased a new laptop and I am trying to install my Office 2003
    > > software. Word and Excel open fine but when I click on Outlook I get the
    > > following message.
    > > Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong
    > > version. This could have been caused by installing other messaging
    > > software.
    > > Please reinstall Outlook.
    > > I tried reinstalling but I get the same error. I am running windows 7 on a
    > > core i7 64 bit processor. What can I do to get this up and running? I
    > > don't
    > > think there is any messaging softwareinstalled.
    > > Thanks for any input
    > > Cole


    > .
    >
     
  5. neo

    neo

    Guest
    This isn't normal. Do the rename/repair bit, but before starting any Office

    2003 application, run fixmapi.exe. This exe is in the \windows\system32

    folder.

    "ELITE Video" <ELITEVideo@discussions.microsoft.com> wrote in message

    news:106CC411-E37F-47E0-8FEA-2462546D72FB@microsoft.com...
    > OK, I spoke to soon. I shut down for a while and booted back up and now I
    > get
    > the same error. I went through the steps again and it is back up but will
    > I
    > have to do this everytime I shutdown?

    > "neo" wrote:
    >
    > > Easy check...
    >

    >> Do you have the following folder:
    >

    >> C:\Program Files\Common Files\System\MSMAPI\<LANGID
    >
    >> or
    >

    >> C:\Program Files (x86)\Common Files\System\MSMAPI\<LANGID
    >
    >> Just so you know, "program files" is where 64bit applications install and
    > > "program files (x86)" is where 32-bit applications install into. So if
    > > you
    > > see a MSMAPI32.DLL file sitting under the "program files (x86)" area,
    > > rename
    > > it to something like MSMAPI32.DLL.ORIGINAL. Then go to programs applet
    > > in
    > > control panel and do a repair installation of Office 2003/Outlook 2003.
    >

    >> You shouldn't find a MSMAPI folder under "Program Files". If you do, it
    > > means you have something installed that included 64bit MAPI support.
    > > Microsoft Office 2010 is the first version of Microsoft Office to ship in
    > > 64bits.
    >

    >> Other than that, don't forget to apply the Service Pack 3 for Office 2003
    > > and all required security updates offered by Windows Update.
    >

    >
    >> "ELITE Video" <ELITEVideo@discussions.microsoft.com> wrote in message
    > > news:39AF85D8-786C-4A66-96D2-C7C9B4439E13@microsoft.com...
    > > >I just purchased a new laptop and I am trying to install my Office 2003
    > > > software. Word and Excel open fine but when I click on Outlook I get
    > > > the
    > > > following message.
    > >> > Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the
    > > > wrong
    > > > version. This could have been caused by installing other messaging
    > > > software.
    > > > Please reinstall Outlook.
    > >> > I tried reinstalling but I get the same error. I am running windows 7
    > > > on a
    > > > core i7 64 bit processor. What can I do to get this up and running? I
    > > > don't
    > > > think there is any messaging softwareinstalled.
    > >> > Thanks for any input
    > >> > Cole

    >

    >> .
    > >
     
  6. ELITE Video

    ELITE Video

    Guest
    After doing it a second time I have shut down and restarted numerous times

    and it seems to be functioning properly. I will post again if it persists.

    Thanks again for the help.

    Cole

    "neo" wrote:


    > This isn't normal. Do the rename/repair bit, but before starting any Office
    > 2003 application, run fixmapi.exe. This exe is in the \windows\system32
    > folder.

    > "ELITE Video" <ELITEVideo@discussions.microsoft.com> wrote in message
    > news:106CC411-E37F-47E0-8FEA-2462546D72FB@microsoft.com...
    > > OK, I spoke to soon. I shut down for a while and booted back up and now I
    > > get
    > > the same error. I went through the steps again and it is back up but will
    > > I
    > > have to do this everytime I shutdown?
    > > "neo" wrote:
    > >
    > >> Easy check...
    > >
    > >> Do you have the following folder:
    > >
    > >> C:\Program Files\Common Files\System\MSMAPI\<LANGID
    > >
    > >> or
    > >
    > >> C:\Program Files (x86)\Common Files\System\MSMAPI\<LANGID
    > >
    > >> Just so you know, "program files" is where 64bit applications install and
    > >> "program files (x86)" is where 32-bit applications install into. So if
    > >> you
    > >> see a MSMAPI32.DLL file sitting under the "program files (x86)" area,
    > >> rename
    > >> it to something like MSMAPI32.DLL.ORIGINAL. Then go to programs applet
    > >> in
    > >> control panel and do a repair installation of Office 2003/Outlook 2003.
    > >
    > >> You shouldn't find a MSMAPI folder under "Program Files". If you do, it
    > >> means you have something installed that included 64bit MAPI support.
    > >> Microsoft Office 2010 is the first version of Microsoft Office to ship in
    > >> 64bits.
    > >
    > >> Other than that, don't forget to apply the Service Pack 3 for Office 2003
    > >> and all required security updates offered by Windows Update.
    > >
    > >
    > >> "ELITE Video" <ELITEVideo@discussions.microsoft.com> wrote in message
    > >> news:39AF85D8-786C-4A66-96D2-C7C9B4439E13@microsoft.com...
    > >> >I just purchased a new laptop and I am trying to install my Office 2003
    > >> > software. Word and Excel open fine but when I click on Outlook I get
    > >> > the
    > >> > following message.
    > >> >> > Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the
    > >> > wrong
    > >> > version. This could have been caused by installing other messaging
    > >> > software.
    > >> > Please reinstall Outlook.
    > >> >> > I tried reinstalling but I get the same error. I am running windows 7
    > >> > on a
    > >> > core i7 64 bit processor. What can I do to get this up and running? I
    > >> > don't
    > >> > think there is any messaging softwareinstalled.
    > >> >> > Thanks for any input
    > >> >> > Cole
    > >
    > >> .
    > >>


    > .
    >
     

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