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Outlook 2010 stopped opening .jpg files

Discussion in 'Using Outlook' started by Sunderm, Jul 8, 2010.

  1. Sunderm

    Sunderm

    Member
    Suddenly cannot open or save .jpg files in outlook. (even ones that I had opened previously)




    Get message : Cannot create file: photo.jpg Right click the folder you want to create the file in and then check properties on the shortcut menu to check your permissions for this folder “




    Reinstalled Office 2010, ran Norton registry clean up , but no change.




    Added new profile to outlook – same message –




    Any suggestions




    Sunder
     
  2. Diane Poremsky

    Diane Poremsky

    Senior Member
    did you check the secure temp folder? See http://www.slipstick.com/outlook/securetemp-files-folder/ (Outlook 2010 uses the same instructions as 2007, version # is 14)

    It could also be a permissions issue with the temp folder - you can try moving it. Instructions are in the article linked above.
     
  3. Sunderm

    Sunderm

    Member
    Diane,




    Thnak you. Problem solved




    Sunder
     
  4. Forum Admin

    Forum Admin

    Administrator
    Thanks for letting us know it worked. :)
     
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