Outlook 2010 stopped opening .jpg files

Discussion in 'Using Outlook' started by Sunderm, Jul 8, 2010.

  1. Sunderm


    Suddenly cannot open or save .jpg files in outlook. (even ones that I had opened previously)

    Get message : Cannot create file: photo.jpg Right click the folder you want to create the file in and then check properties on the shortcut menu to check your permissions for this folder “

    Reinstalled Office 2010, ran Norton registry clean up , but no change.

    Added new profile to outlook – same message –

    Any suggestions

  2. Diane Poremsky

    Diane Poremsky

    Senior Member
    did you check the secure temp folder? See http://www.slipstick.com/outlook/securetemp-files-folder/ (Outlook 2010 uses the same instructions as 2007, version # is 14)

    It could also be a permissions issue with the temp folder - you can try moving it. Instructions are in the article linked above.
  3. Sunderm



    Thnak you. Problem solved

  4. Forum Admin

    Forum Admin

    Thanks for letting us know it worked. :)
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