Poll: Do you like Outlook 2010's handling of default accounts?

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Thread: Outlook 2010, Multiple Accounts & Default Account

  1. #1
    Diane Poremsky's Avatar
    Diane Poremsky is offline Outlook MVP Outlook 2013 64 bit
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    Default Outlook 2010, Multiple Accounts & Default Account

    Outlook 2010 has a nifty new feature or an annoying bug, depending on your point of view. The problem feature? The lack of a true default account when there are multiple accounts delivered to different pst files in the profile. Outlook uses the account assigned to the pst the folder is in for new messages, not the default account assigned in Account Settings.

    I like it. A lot of people don't. The ones who complain the most seem to be those with multiple accounts and IMAP accounts set as default. Because Calendar and Contacts are not stored in the IMAP pst, the account that is delivered to the pst holding the calendar and contacts is used for new messages created while view calendar and contacts.

    What do you think?

  2. #2
    Jonathan More is offline Junior Member
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    Default Re: Outlook 2010, Multiple Accounts & Default Account

    I made the mistake of sending quite a few work related emails (imap) from my private address (pop), so thats why I started looking solution and found this poll. I think this new feature is nifty feature for some, but for me when I need to jump from account to account several times a day, its not.

    Is it so that if I would have only pop emails, it would use default sending account to all of those?

  3. #3
    Diane Poremsky's Avatar
    Diane Poremsky is offline Outlook MVP Outlook 2013 64 bit
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    Default Re: Outlook 2010, Multiple Accounts & Default Account

    If you used pop accounts and all went into one pst, the default would work as in older versions. If theyeach had their own pst, it would vary with the selected folder.

    Did you see the registry fix to force acccount selection? That is one solution to the problem for IMAP users - and there is a macro that always uses the default set in Account settings.

    The reg key and links to the macro are here:: http://www.slipstick.com/emo/2010/up100826.htm#4

  4. #4
    Jonathan More is offline Junior Member
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    Default Re: Outlook 2010, Multiple Accounts & Default Account

    Thanks for reply.

    I did the "Outlook 20010 Macro to use the Default Account" and it worked fine yesterday but today when I started Outlook, it doesn't work any more? Button is still there but nothing happen.

    I dont know anything about coding, but does "ThisOutlookSession" mean that the macro will only work untill I close the program?

  5. #5
    AdamV is offline Junior Member
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    Default Re: Outlook 2010, Multiple Accounts & Default Account

    I use two Exchange accounts and 3 pop (from different providers).

    I like that new messages go from the account I am currently working on / thinking about based on the folder I am using, this makes perfect sense to me and I have not (knowingly) made a mistake yet in over a year of using this.
    This is possibly helped because I have very different signatures set up for the different accounts, so I guess that extra visual clue helps me.
    Maybe that's my tip to people who struggle with this: vary your signatures!

    My gut feel is that I less frequently have to choose a different "From" account now than if it did always use a default account when I hit Ctrl-Shift-M
    Adam Vero
    Consultant and Trainer
    MCT, MOS:Master Instructor, MCSA:Messaging, MBMSS:CRM 4.0

  6. #6
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    Default Re: Outlook 2010, Multiple Accounts & Default Account

    Quote Originally Posted by Jonathan More View Post
    Thanks for reply.

    I did the "Outlook 20010 Macro to use the Default Account" and it worked fine yesterday but today when I started Outlook, it doesn't work any more? Button is still there but nothing happen.

    I dont know anything about coding, but does "ThisOutlookSession" mean that the macro will only work untill I close the program?
    It sounds like macros are disabled. file, options, trust center - trust center settings - macro setting. Is it set to disable unsigned macros? (I use notify on all.)

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    Default Re: Outlook 2010, Multiple Accounts & Default Account

    Quote Originally Posted by AdamV View Post
    My gut feel is that I less frequently have to choose a different "From" account now than if it did always use a default account when I hit Ctrl-Shift-M
    This is why they made the change.

  8. #8
    Jonathan More is offline Junior Member
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    Default Re: Outlook 2010, Multiple Accounts & Default Account

    Thanks Slipstick, that worked!

  9. #9
    Per Ekstrom is offline Junior Member
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    Default Re: Outlook 2010, Multiple Accounts & Default Account

    I have used outlook since early dawn ( well over 10 years). Had a love/hate relationship over the years and difficulty to find a better alternative.

    I also use to be a devoted fan of Slipstick hoping for things to get better and also developed and had staff doing forms and applications within outlook.

    No more.

    Outlook 2010 is an embarrassment.And a pain in the ass of any professional institution.

    You are gone.

    And you are wasting my time with such a ridiculousness blurry and slow application.

    Shame on you.

    // Per Ekstrom

  10. #10
    Per Ekstrom is offline Junior Member
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    Default spellcheck...

    Sorry about the grammar in my last posting. But I hope you get it.
    We all deserve a way much better email/productivity app.

    If you don't like my post you are probably using msn, like 55% did 4 years ago...and 5% now.

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