Outlook 2010 on Win 7 crashes when I try to reply/send email

Discussion in 'Using Outlook' started by ricknbecca, Sep 2, 2010.

  1. ricknbecca

    ricknbecca

    Guest
    Hi there, this problem seems to be increasingly common and I am now having it on a two month laptop running Windows 7, with a newly installed Office 2010.

    I am not too tech-minded but have followed some advice shown here and tried stopping add-ins and changing destination profile.

    Does not work.

    Here is the error info.

    Please help if you can!

    many thanks

    OUTLOOK.EXE 14.0.4760.1000 4ba8fefd wwlib.dll 14.0.4762.1000 4bae2623 c0000005 003c3749 1eb8 01cb4a88d448d84d C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE C:\Program Files\Microsoft Office\Office14\wwlib.dll 3ac094fc-b67c-11df-9fa2-c44619fb0697
  2. Diane Poremsky

    Diane Poremsky

    Senior Member
    What type of email account do you use?

    Go to File, Account settings - select the email account and click the Change folder button - select a different folder.

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