1. Notice: I had to turn off email alerts for everyone. Anyone who wants email notification can re-enable the email alerts in their profile at outlookforums.com/account/preferences (and Alert Preferences). Also verify your email address is correct under Contact Details.

Outlook 2007: Safe Senders Not Working

Discussion in 'Using Outlook' started by EdGSea, Oct 6, 2010.

  1. EdGSea

    EdGSea

    Guest
    Outlook continues to put email in my Junk Mail folder that comes from addresses that I haveREPEATEDLY (as in dozens and dozens of times) added to my Safe Senders list (e.g. Junk Mail / Add sender to Safe Sender's list). This happens in particular with a Hotmail account that is set up in Outlook 2007 using Outlook Connector. I have the same HM account running in Outlook 2007 on four different PCs and I have the exact same problem on each one. Most of the emails this happens to are services or newsletters I subscribe to that are from legitimate companies such as ZDnet and even Windows Live Alerts (alerts@live.com). They're not spam or phishing emails.

    I've seen other postings online about this same problem but can not find a fix. Any ideas?

    Thanks
  2. Brian Tillman

    Brian Tillman

    Senior Member
    I'm not sure the Junk E-mail filter works the way one might expect with the Outlook Connector because there are two junk mail filters involved, one on the server and one in Outlook. Telling the Outlook filter that a sender is safe won't change the server's junk filter. You're better off adding these people to the safe sender list in the Hotmail side of things.

    --------------------------------

    https://mvp.microsoft.com/en-us/mvp/BrianTillman-38523

    If a reply helps, please vote it as helpful. If a reply solves the issue, please mark it as an answer.
Similar Threads
Forum Title Date
Using Outlook IPAD Outlook OWA App - Help using Exchange 2007 Thursday at 8:36 AM
Using Outlook Outlook 2007 Save Current View,Font,Toolbar Settings Apr 11, 2014
Using Outlook Outlook 2013 and Exchange 2007, Out of the office error message Mar 31, 2014
Using Outlook Transfering Outlook 2007 Contacts to OneNote Mar 30, 2014
Using Outlook Outlook 2007 Search Folder Mar 30, 2014

Share This Page

Images, css and javascript optimized via IISpeed by We-AMP