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Why does Outlook keep shutting itself off?

Discussion in 'Using Outlook' started by a3J5czIxMA, May 10, 2009.

  1. a3J5czIxMA

    a3J5czIxMA

    Guest
    After several minutes, Outlook just turns itself off whether I'm using it or

    not. Can't imagine what is configured to do that. Need help and suggestions!

     
  2. Diane Poremsky

    Diane Poremsky

    Senior Member
    Version of Outlook and Windows?

    Is it actually closing or just getting minimized to the tray?

    "krys210" <krys210@discussions.microsoft.com> wrote in message

    news:65088FDB-4274-40CA-ADEF-C7A86E303713@microsoft.com...
    > After several minutes, Outlook just turns itself off whether I'm using it
    > or
    > not. Can't imagine what is configured to do that. Need help and
    > suggestions!


     
  3. a3J5czIxMA

    a3J5czIxMA

    Guest
    Outlook 2007 on Vista Home Premium. Actually turns itself off, sometimes

    within minutes, sometimes more - no consistent time pattern that I can

    discern. Have checked to make sure receive/send is not set to turn off and

    can't imagine what other setting would cause this. Perhaps a corrupted pst

    file?

    "Diane Poremsky [MVP]" wrote:


    > Version of Outlook and Windows?
    > Is it actually closing or just getting minimized to the tray?

    > >

    >

    >

    > "krys210" <krys210@discussions.microsoft.com> wrote in message
    > news:65088FDB-4274-40CA-ADEF-C7A86E303713@microsoft.com...
    > > After several minutes, Outlook just turns itself off whether I'm using it
    > > or
    > > not. Can't imagine what is configured to do that. Need help and
    > > suggestions!


    >


     
  4. Diane Poremsky

    Diane Poremsky

    Senior Member
    it could be corrupted support files or who knows what. Try a new profile -

    name it Test - and see if it works. This new profile will have a new pst

    and new support files.

    Oh, are you scanning email with a virus or spam scanner? if so, disable

    them.

    "krys210" <krys210@discussions.microsoft.com> wrote in message

    news:0367060E-2DCE-4C4B-A459-CAF9A8BA6FF6@microsoft.com...
    > Outlook 2007 on Vista Home Premium. Actually turns itself off, sometimes
    > within minutes, sometimes more - no consistent time pattern that I can
    > discern. Have checked to make sure receive/send is not set to turn off
    > and
    > can't imagine what other setting would cause this. Perhaps a corrupted
    > pst
    > file?

    > "Diane Poremsky [MVP]" wrote:
    >
    > > Version of Outlook and Windows?
    > > Is it actually closing or just getting minimized to the tray?
    >

    >> > >

    >

    >
    >
    >>

    >

    >>

    >

    >> or point
    > > your
    >

    >
    >> "krys210" <krys210@discussions.microsoft.com> wrote in message
    > > news:65088FDB-4274-40CA-ADEF-C7A86E303713@microsoft.com...
    > > > After several minutes, Outlook just turns itself off whether I'm using
    > > > it
    > > > or
    > > > not. Can't imagine what is configured to do that. Need help and
    > > > suggestions!

    >

    >>


     
  5. DL

    DL

    Guest
    Next time it 'dissapears'

    Bring up Task Manager, in running processes check that outlook.exe is not

    shown

    Or having rebooted your PC start outlook using the safe switch (hold down

    Ctrl key whilst starting Outlook) does it now run without problems?

    "krys210" <krys210@discussions.microsoft.com> wrote in message

    news:0367060E-2DCE-4C4B-A459-CAF9A8BA6FF6@microsoft.com...
    > Outlook 2007 on Vista Home Premium. Actually turns itself off, sometimes
    > within minutes, sometimes more - no consistent time pattern that I can
    > discern. Have checked to make sure receive/send is not set to turn off
    > and
    > can't imagine what other setting would cause this. Perhaps a corrupted
    > pst
    > file?

    > "Diane Poremsky [MVP]" wrote:
    >
    > > Version of Outlook and Windows?
    > > Is it actually closing or just getting minimized to the tray?
    >

    >> > >

    >

    >
    >
    >>

    >

    >>

    >

    >> or point
    > > your
    >

    >
    >> "krys210" <krys210@discussions.microsoft.com> wrote in message
    > > news:65088FDB-4274-40CA-ADEF-C7A86E303713@microsoft.com...
    > > > After several minutes, Outlook just turns itself off whether I'm using
    > > > it
    > > > or
    > > > not. Can't imagine what is configured to do that. Need help and
    > > > suggestions!

    >

    >>


     
  6. a3J5czIxMA

    a3J5czIxMA

    Guest
    Thanks, am going to try that first.

    "Diane Poremsky [MVP]" wrote:


    > it could be corrupted support files or who knows what. Try a new profile -
    > name it Test - and see if it works. This new profile will have a new pst
    > and new support files.

    > Oh, are you scanning email with a virus or spam scanner? if so, disable
    > them.

    > >

    >

    >

    > "krys210" <krys210@discussions.microsoft.com> wrote in message
    > news:0367060E-2DCE-4C4B-A459-CAF9A8BA6FF6@microsoft.com...
    > > Outlook 2007 on Vista Home Premium. Actually turns itself off, sometimes
    > > within minutes, sometimes more - no consistent time pattern that I can
    > > discern. Have checked to make sure receive/send is not set to turn off
    > > and
    > > can't imagine what other setting would cause this. Perhaps a corrupted
    > > pst
    > > file?
    > > "Diane Poremsky [MVP]" wrote:
    > >
    > >> Version of Outlook and Windows?
    > >> Is it actually closing or just getting minimized to the tray?
    > >
    > >> > >>

    > >
    > >
    > >
    > >>

    > > >
    > >>

    > > >
    > > >> or point
    > >> your
    > > >
    > >
    > >> "krys210" <krys210@discussions.microsoft.com> wrote in message
    > >> news:65088FDB-4274-40CA-ADEF-C7A86E303713@microsoft.com...
    > >> > After several minutes, Outlook just turns itself off whether I'm using
    > >> > it
    > >> > or
    > >> > not. Can't imagine what is configured to do that. Need help and
    > >> > suggestions!
    > >
    > >>

    >


     
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