Windows 7 64-bit - Outlook 2010 (32 bit) & Gmail IMAP

Discussion in 'Using Outlook' started by Pagan_Ranger, Nov 3, 2010.

  1. Pagan_Ranger

    Pagan_Ranger

    Guest
    Hi Everyone,

    Here is my issue:

    My employer uses Gmail Apps for our corporate email. I access this account from several systems (desktop, home, laptop, phone). I use IMAP to keep everything the same.

    With Outlook 2010, upon start of the program, it will sync and retrieve my emails. I can send messages, no problem. However, after the initial startup, it seems that the sync hangs and I do not receive any emails.

    If I close Outlook, then upon restarting the program, the emails appear.

    After doing some testing, it appears that Windows Firewall is the problem. If I disable the firewall, then I have no issues with Outlook.

    Is there some sort of special setting in Windows 7 Firewall (or in Outlook 2010) that will allow it to be enable and still allow my email to work the way I want?

    I have this setup on two other systems (Outlook 2007) and one of them is windows 7 64 bit with no problems. I do not want to buy another licence for 2007. 2010 should work.

    Thank you!
  2. Abdias Ruiz [MSFT]

    Abdias Ruiz [MSFT]

    Guest
    Hello,

    Is there a Firewall Exception for Outlook? To check that, go to Control Panel, then Windows Firewall. Click the Option “Allow a Program through Windows Firewall”. In the list of Allowed Programs, is there an entry for Microsoft Office Outlook

    Abdias Ruiz [MSFT]
Similar Threads
Forum Title Date
Using Outlook Outlook 2007 running on Windows 7 Home Premium 64-bit is freezing (AppHangB1) May 4, 2010
Using Outlook Outlook 2007 and Windows 7 64-bit Nov 23, 2009
Using Outlook Windows 7 64-bit and Outlook 2007 Nov 22, 2009
Using Outlook windows security mail application not accepting username and password Apr 17, 2014
BCM (Business Contact Manager) BCM and Windows 8.1 Mar 12, 2014

Share This Page

Web accelerated by IISpeed - Page Speed optimization by Google for Microsoft IIS and ASP.NET