1. Here's a thread that needs an answer: Microsoft office Cannot complete operation error

Outlook 2003 - 2 Users Receiving messages that are garbled

Discussion in 'Using Outlook' started by IT-Tech, Jul 23, 2012.

  1. IT-Tech

    IT-Tech

    Member
    The DVD doesn't say, so I suppose it's 32 bit. The only thing that is noticeable in each circumstance is the users all have windows 7 and Office 2003. XP users with 2003 have had no issues.
  2. Diane Poremsky

    Diane Poremsky

    Senior Member
    You or the sender doesn't happen to be running office in parallels?
  3. IT-Tech

    IT-Tech

    Member
    No it is full Windows 7 Pro.
  4. Diane Poremsky

    Diane Poremsky

    Senior Member
    Oh well, it was worth a shot. :( I was trying to help a guy the other day and after several messages back and forth and none of the usual things worked, he finally mentioned parallels and mcafee on the windows instance. Apparently mcafee and parallels don't get along.

    There are some minor issues with Outlook 2003 on Windows 7 - goofy, annoying things like taskbar buttons don't group right. I'm not aware of any corruption issues that are not related to addins.
  5. S Nagarajan

    S Nagarajan

    Member
    Re: Solved-Outlook 2003 - 2 Users Receiving messages that are garbled

    The group emails having more than 1000 characters in the To address will be converted to garbled messages in outlook as HTML code with attachment in the body (mostly unreadable characters) . Microsoft has addressed this problem with a patch update in the link Description of the Outlook 2003 hotfix package: April 22, 2008 (before updating this patch, outlook 2003 should have SP3). Mostly this problem occurs in outlook 2003 or later under Windows 7 platform. The sample garbled email is given below.

    Received: from xxxxxxxxxxx.xxx.xxxxxx

    by xxxxxxxxxxxxxx with [COLOR=#3676A2 !important][COLOR=#3676A2 !important]ESMTP[/COLOR][/COLOR] id xxxxxxxxxxx

    for <xx@xxxxxx>; 22 Jan 2012

    Received: from xxxxxxxxxxxxxxxxxxxxx

    Message-ID: <A7235A5075340E438ADD83E2348593410144A8@xxxxxx
    MIME-Version: 1.0

    Content-Type: multipart/alternative;

    boundary="----_=_NextPart_001_01C858ED.FF969F65"

    To: undisclosed-recipients:;

    This is a multi-part message in MIME format.

    ------_=_NextPart_001_01C858ED.FF969F65

    Content-Type: text/plain;

    charset="iso-8859-1"

    Content-Transfer-Encoding: quoted-printable

    ------_=_NextPart_001_01C858ED.FF969F65

    Content-Type: text/html;

    charset="iso-8859-1"

    Content-Transfer-Encoding: quoted-printable
  6. multi1960

    multi1960

    Member
    I recently had the same issue with two clients using Outlook 2003 on a POP3 account. lIt was usually when they were receiving email from BCC users. I found this Microsoft Hot fix and it worked to clear up the issue. IMPORTANT INFORMATION


    For your convenience, we put the hotfix that you requested on an HTTP site.


    You can download the hotfix from this site without us filling up your e-mail


    inbox.


    WARNING This hotfix has not undergone full testing. Therefore, it is


    intended only for systems or computers that are experiencing the exact


    problem that is described in the one or more Microsoft Knowledge Base


    articles that are listed in "KB Article Numbers" field in the table at the


    end of this e-mail message. If you are not sure whether any special


    compatibility or installation issues are associated with this hotfix, we


    encourage you to wait for the next service pack release. The service pack


    will include a fully tested version of this fix. We understand that it can


    be difficult to determine whether any compatibility or installation issues


    are associated with a hotfix. If you want confirmation that this hotfix


    addresses your specific problem, or if you want to confirm whether any


    special compatibility or installation issues are associated with this


    hotfix, support professionals in Customer Support Services can help you with


    that. For information about how to contact support, copy the following link


    and then paste it into your Web browser:


    http://support.microsoft.com/contactus/


    For additional support options, please copy the following link and then


    paste it into your Web browser:


    http://support.microsoft.com/


    Before you install this hotfix


    ------------------------------


    If you decide to install this hotfix, please note the following items:


    Do not deploy a hotfix in a production environment without first testing the


    hotfix.


    Back up the system or the computer that will receive the hotfix before you


    install the hotfix.


    Additional hotfix information


    -----------------------------


    NOTE For your convenience, we send the hotfix location to you in a


    hyperlink. To connect to this hotfix location, you can click the hyperlink


    in the "Location" field that is listed in the table at the end of this


    e-mail message to have your Web browser open that location. However,


    sometimes e-mail program settings disable hyperlinks. If the hyperlink in


    this e-mail message is disabled, please copy the hyperlink in the "Location"


    field and then pastes it into the address box of your Web browser. Make sure


    that you include the exact text (without spaces) between the parentheses in


    the
    http:// address.


     


    Package:


    -----------------------------------------------------------


    -----------------------------------------------------------


    KB Article Number(s): 951982


    Language: All (Global)


    Platform: i386


    Location:


    (
    http://hotfixv4.microsoft.com/Outlook%202003/sp4/office2003KB951982GLB/11.0


    000.0000.8216/free/345484_intl_i386_zip.exe)


     


    NOTE Make sure that you include all the text between "(" and ")" when you


    visit this hotfix location.



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