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Thread: Changed my "From" email address creates problem with previously saved contacts

  1. #1
    JackPollack is offline Member Outlook 2003
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    Default Changed my "From" email address creates problem with previously saved contacts

    I have changed my "from" email name in OL not to include my company name. As a result when I edit a previously created contact OL pops up a check name box and tells me it doesnt recognize contact (my old contact "from" name).

    If I look at the contact "All mail fields" the "from" is MY old from address. This field is read only.
    I was going to write a vb script to update this, but I cant even find an property to change.

    I am able to get the contact item but contact.from, contact.sentonbehalfofname are not valid properties.

    How can I change this via vb script or other way to update several hundred contacts

  2. #2
    Diane Poremsky's Avatar
    Diane Poremsky is offline Outlook MVP Outlook 2013 64 bit
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    Default Re: Changed my "From" email address creates problem with previously saved cont

    You get this dialog when you edit any contact? And its saying it doesn't recognize your own name? If shouldn't matter if the "owner" name is you old name - what matters is the current contact's name and address.

  3. #3
    JackPollack is offline Member Outlook 2003
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    Default Re: Changed my "From" email address creates problem with previously saved cont

    If I edit the email address filed of any old contacts created before I change my name the box pops up.
    As I said I can see the old name in "All mail fields" - "from" on the contact record, but it is read only

  4. #4
    Diane Poremsky's Avatar
    Diane Poremsky is offline Outlook MVP Outlook 2013 64 bit
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    Default Re: Changed my "From" email address creates problem with previously saved cont

    The name on the all mail fields indicates who created the contact, it shouldn't affect the ability to edit the contact. The only way to change the From field is by exporting then importing, but it sounds more like the problem is with the addresses you are entering.

  5. #5
    JackPollack is offline Member Outlook 2003
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    Default Re: Changed my "From" email address creates problem with previously saved cont

    the addresses I am entering are ok, also if I created a new contact I dont have the problem.
    If I export I guess i cant export to a pst. Which format should i use? will this reatin all of my data? do I need to map the fields, or just export and then import?

  6. #6
    Diane Poremsky's Avatar
    Diane Poremsky is offline Outlook MVP Outlook 2013 64 bit
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    Default Re: Changed my "From" email address creates problem with previously saved cont

    I don't think exporting to a pst will change your name, you need to export to excel or CSV. Can you post a screenshot of the dialog you get?

  7. #7
    JackPollack is offline Member Outlook 2003
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    Default Re: Changed my "From" email address creates problem with previously saved cont

    Click image for larger version. 

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    This is the dialog I get after changing an email address

  8. #8
    Diane Poremsky's Avatar
    Diane Poremsky is offline Outlook MVP Outlook 2013 64 bit
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    Default Re: Changed my "From" email address creates problem with previously saved cont

    That is the dialog i thought it was... but it's weird that its asking to check your name. Exporting to CSV or XLS then importing (and removing the old copies) should fix it.

  9. #9
    JackPollack is offline Member Outlook 2003
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    Default Re: Changed my "From" email address creates problem with previously saved cont

    just tried exporting to csv and also tried vcard. both fixed this problem but both lost custom picture. Many contacts have a custom picture that I need to keep. you can think of any way of copying or editing in place to change that field but retain pic

    - - - Updated - - -

    just tried exporting to csv and also tried vcard. both fixed this problem but both lost custom picture. Many contacts have a custom picture that I need to keep. you can think of any way of copying or editing in place to change that field but retain pic

  10. #10
    JackPollack is offline Member Outlook 2003
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    Default Re: Changed my "From" email address creates problem with previously saved cont

    Update:
    just copy & pasted the contact.The new duplicate contact from field says "unknown", but I still get the dialog. very strange

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